At diriwan888, your privacy is treated as a fundamental right, not an afterthought. This Policy explains precisely what personal data we collect, why we collect it, how we use it, and what control you have over it.
diriwan888 ("the Platform", "we", "us", or "our"), accessible at https://diriwan888.cam, is committed to protecting the privacy and personal data of all users who access or interact with our online gaming and sports betting services. This Privacy Policy ("Policy") describes our data practices in connection with your use of the Platform and any associated services.
This Policy applies to all personal data collected from Members, prospective registrants, and visitors to the Platform, including data submitted during account registration, KYC verification, payment processing, customer support interactions, and general browsing of the website.
By accessing the Platform, registering an Account, or otherwise using our services, you acknowledge that you have read and understood this Policy and consent to the collection, use, and disclosure of your personal data as described herein. If you do not agree with the terms of this Policy, you must discontinue use of the Platform immediately.
Malaysian Data Protection: diriwan888 is committed to handling personal data in a manner consistent with applicable data protection principles. We take the security and confidentiality of your information seriously and implement appropriate technical and organisational safeguards to protect it.
This Policy should be read in conjunction with our Terms & Conditions, which together form the complete agreement between you and diriwan888 regarding your use of the Platform.
In this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person ("data subject"), including name, identification number, contact details, financial information, and online identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, organisation, storage, retrieval, use, disclosure, or deletion. |
| "Data Controller" | diriwan888, which determines the purposes and means of processing your Personal Data. |
| "Data Processor" | A third party that processes Personal Data on behalf of diriwan888 under a data processing agreement. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your Personal Data. |
| "Member" | Any individual who has registered and holds an active Account on the diriwan888 Platform. |
| "KYC" | Know Your Customer — the identity and document verification process used to authenticate Member identity and payment methods. |
| "Cookies" | Small text files placed on your device by our Platform to facilitate functionality and collect usage data. |
diriwan888 collects Personal Data that you provide to us directly and data that is generated automatically through your use of the Platform. The categories of data we collect include:
3.1 Identity & Contact Data
3.2 Financial & Payment Data
3.3 KYC Verification Data
3.4 Technical & Usage Data
3.5 Communications Data
We collect Personal Data through the following means:
diriwan888 processes your Personal Data only for specified, legitimate purposes. The principal purposes for which we use your data are as follows:
| Purpose | Description |
|---|---|
| Account Management | To create, maintain, and administer your Account, including verifying your identity, processing login requests, and managing account settings. |
| Service Delivery | To provide access to games, sports betting markets, promotional offers, and all other features of the Platform. |
| Payment Processing | To process deposits and withdrawals via your chosen payment method (Touch 'n Go, DuitNow, FPX, USDT, etc.) and to maintain accurate financial records. |
| Identity Verification (KYC) | To verify your identity and age in compliance with anti-money laundering requirements and to ensure the Platform is accessed only by eligible adults aged 21 and above. |
| Fraud Prevention & Security | To detect, investigate, and prevent fraudulent activity, account compromise, bonus abuse, money laundering, and other prohibited conduct. |
| Regulatory Compliance | To satisfy legal and regulatory obligations applicable to our operations, including record-keeping, reporting, and responding to lawful requests from authorities. |
| Customer Support | To respond to enquiries, resolve disputes, and provide assistance through our live chat and email support channels. |
| Marketing & Communications | To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where we have a legitimate interest to do so. You may opt out at any time. |
| Platform Improvement | To analyse usage patterns, conduct testing, and improve the performance, design, and features of the Platform. |
| Responsible Gambling | To monitor gaming behaviour and apply responsible gambling tools (deposit limits, self-exclusion) in accordance with our Responsible Gambling Policy. |
diriwan888 processes your Personal Data on the following legal bases, depending on the specific activity:
diriwan888 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session integrity, and gather analytics data. The following categories of cookies are deployed:
You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. For Strictly Necessary Cookies, no consent is required as they are essential for the delivery of our services.
diriwan888 does not sell your personal data to third parties. We may, however, share your Personal Data with the following categories of recipients where necessary to fulfil the purposes described in this Policy:
All third-party Data Processors engaged by diriwan888 are bound by contractual data processing agreements that require them to process Personal Data only on our documented instructions and to implement appropriate security measures to protect the data.
Some of our third-party service providers, including game technology providers and cloud infrastructure operators, may be located outside Malaysia. Where your Personal Data is transferred to, stored in, or processed in a country outside Malaysia, diriwan888 will ensure that appropriate safeguards are in place to protect the data to a standard equivalent to that applicable within Malaysia.
Such safeguards may include contractual clauses binding the recipient to appropriate data protection standards, or reliance on the recipient's participation in a recognised certification framework. Where transfers occur, they are limited to the minimum data necessary to fulfil the relevant processing purpose.
diriwan888 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, as described in this Policy, and to satisfy any applicable legal, regulatory, accounting, or reporting obligations.
Indicative retention periods are as follows:
Following the expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in such a manner that it can no longer be attributed to you.
diriwan888 implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes, but is not limited to:
In the event of a Personal Data breach that is likely to result in a high risk to your rights and freedoms, diriwan888 will notify affected Members without undue delay, in accordance with our obligations under applicable data protection requirements.
Subject to applicable law, you have the following rights in relation to your Personal Data held by diriwan888. You may exercise any of these rights by submitting a written request to our support team at the contact details set out in Section 16.
You have the right to request a copy of the Personal Data we hold about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete Personal Data we hold about you without undue delay.
In certain circumstances, you may request deletion of your Personal Data — for example, where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may request that we restrict the processing of your Personal Data in certain circumstances, such as where you contest its accuracy or object to its processing.
Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
You may object to processing of your Personal Data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, subject to applicable legal considerations.
We will respond to all valid data subject requests within 30 calendar days. Where a request is particularly complex or numerous, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it within the initial 30-day period.
The diriwan888 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, use, or store Personal Data from individuals under the age of 21. Age verification is conducted as part of our registration and KYC processes specifically to enforce this requirement.
If diriwan888 becomes aware that Personal Data has been collected from a person under the age of 21, we will promptly delete that data and close the associated Account, with forfeiture of any balance in accordance with our Terms & Conditions. If you have reason to believe that a minor has registered on our Platform, please notify us immediately at the contact address in Section 16.
The Platform may, from time to time, contain references to third-party game providers, payment processors, or service integrations. While diriwan888 takes care to work only with reputable partners, we do not control the privacy practices of third-party services and are not responsible for their data handling. Any Personal Data you submit directly to a third-party service is subject to that party's own privacy policy.
We encourage you to review the privacy notices of any third-party service providers whose interfaces you interact with in connection with your use of the Platform.
diriwan888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. Where a material change is made, we will provide notification to Members by posting the revised Policy on the Platform with an updated "Last Updated" date and, where practicable, by sending a notification to your registered email address.
Your continued use of the Platform following publication of any amended Policy constitutes your acceptance of the revised terms. We recommend that you review this Policy periodically. The current version of the Policy, as indicated by the "Last Updated" date above, supersedes all prior versions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which diriwan888 handles your Personal Data, please contact our Data Protection team through the following channels:
For formal data subject rights requests (access, rectification, erasure, portability, restriction, or objection), please submit your request in writing to the email address above with the subject line "Data Subject Rights Request". Include your registered Account username and a clear description of the right you wish to exercise.
We are committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
These are the core principles that guide every data handling decision we make at diriwan888.
All data transmitted between your device and diriwan888 is protected by industry-standard TLS encryption. Your personal details, payment credentials, and KYC documents are never sent in plain text.
diriwan888 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used only to deliver and improve our services to you.
Access, rectify, delete, or export your personal data at any time. We respond to all data subject requests within 30 days and will not obstruct your exercise of these rights.
We collect only the data that is genuinely necessary to deliver our services and meet our legal obligations. We do not collect data speculatively or beyond what is required for a specific, documented purpose.
We retain your data only for as long as legally required. KYC and transaction records are kept for regulatory compliance periods, after which data is securely deleted or irreversibly anonymised.
Marketing communications are only sent where you have consented. You can withdraw consent and opt out of all marketing emails and notifications at any time, with immediate effect.
Play with confidence knowing that your personal data is protected, your privacy is respected, and your rights are always upheld. Explore diriwan888 — Malaysia's trusted gaming destination.
For players aged 21 and above only. Please gamble responsibly.